When you use Jitaa, everything is clearly explained here — how your personal information is collected, where it is stored, and who can access it. Privacy is not a formality for us; it is our responsibility.
All your data transfers are protected with 256-bit SSL encryption. Hackers and third parties cannot access your information under any circumstances.
Your information is stored on secure servers. Passwords are never stored in plain text — they are always hashed.
Jitaa never sells your personal information to third parties. Your data is used solely to improve our services.
You can request to view, correct, or delete your information at any time. This is your right.
We are open about what types of cookies we use and why. You can change your cookie settings at any time.
You can opt out of promotional emails or messages at any time. We respect your preferences.
Jitaa (jitaa.onl) is a trusted online gaming and betting platform in Bangladesh. We believe that a player's most important security is the protection of their personal information. That's why Jitaa's privacy policy is built on a foundation of complete transparency.
This privacy policy explains what types of information Jitaa collects, why it is collected, how it is stored and used, and what rights you have. By creating an account or using the Jitaa platform, you are agreeing to this privacy policy.
Important: This privacy policy applies alongside Jitaa's terms and conditions. If you have any questions, please contact our support team.
Jitaa only collects the information genuinely needed to provide our services. Collecting unnecessary data goes against our policy.
| Data Type | Example | Why It's Required |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Age & Identity Verification (KYC) |
| Contact Information | Email address, mobile number | Account registration and security |
| Financial information | Mobile banking number, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
| Gaming Data | Game history, betting records, winnings | Responsible Gaming & Dispute Resolution |
Jitaa collects information through various means. In every case, data is only collected with the user's knowledge and consent.
Please Note: Jitaa will never ask for your password or full card number over the phone or by email. If you receive any such request, contact support immediately.
Jitaa uses collected information exclusively for legitimate purposes. Details are outlined below:
The Jitaa website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser.
You can disable cookies from your browser settings at any time. However, disabling essential cookies may cause some features to stop working correctly.
Jitaa follows industry-standard technologies and practices to keep your data secure. Our security framework includes:
You also have a responsibility: Use a strong password, never share it with anyone, and avoid logging in over public Wi-Fi. Your role in keeping your account secure is just as important as ours.
Under Jitaa's privacy policy, the following rights are guaranteed to you:
To find out what information we hold about you, submit a request to support. It will be provided within 30 days.
If any information is incorrect or outdated, you may request a correction. It will be updated after verification.
After closing your account, you may request deletion of your personal data. This will be honored unless there is a legal obligation to retain it.
You may object to the use of your data for marketing purposes, and we will honor that request.
You may request a copy of your information in a machine-readable format (CSV or JSON).
In certain circumstances, you may request that processing of your data be temporarily restricted.
Jitaa strictly does not collect data from anyone under the age of 18. Age is verified at registration, and if a user is identified as a minor, all collected information is deleted immediately.
If parents believe their child has accidentally registered on Jitaa, please contact support immediately. We will promptly close the account and delete all associated data.
A note for parents: Use parental control software on your device to prevent underage children from accessing it.
Jitaa does not retain your information indefinitely. Each type of data has a defined retention period:
Once the designated retention period expires, data is securely deleted or anonymized.
Jitaa may update this privacy policy from time to time — due to changes in our services, new legal requirements, or technological developments. When changes are made:
Advisory: Please visit this page regularly to stay up to date with the latest Privacy Policy.
For any questions, requests, or concerns regarding our Privacy Policy, please get in touch. We typically respond within 24–48 hours.
[email protected] — for all data-related requests and inquiries.
Once logged in, you can speak directly with our support team via live chat on the platform.